I-Viewer > Frequently Asked Questions

Premium content packages are available for purchase along with your I-Viewer (see below). Educational support materials for teachers and students are provided with each package.

• History of Science Timeline: an interactive window into the story of science
• Sliding Scale: Exploring the Powers of Ten. Hands-on interactive demonstrating scale and scientific notation.
• Who Lives Here? Ecologies of the Planet Earth (also available as subscription series)

Or you can create your own content, using a software tool (the TrackOS SDK 2.0, link to more products) designed for client use. Content can also be created for you by Exhibit Engineering’s interactives team.

Yes, the IV is specifically designed to allow this capability. Please see our For Designers page for configuration suggestions - or invent your own, and ask us to build it for you.

Yes, the IV will operate any place in the world.

Yes, it can be ordered in virtually any length.

Yes, it can be used on a curved wall in either a convex or concave configuration.

Yes.

Yes, it comes with a USB port.

Yes, we produce one standard model and the parts are in stock.

Yes, all that is required is a WI-FI network.

Yes, a 1 year hardware warrantee.

Yes, but the IV must be connected to the web via its built in WiFi.

Nominal lead time from order to install is 3 to 4 weeks. Software lead time can vary depending on your needs.

Several standard colors are available.

The IV runs on 12VDC.

No, the IV is designed to mount to a wall or exhibit. A frame can be purchased, making it a free-standing and or portable exhibit, see options.

Timelines or any other kind of sequential information is ideal. Visitors could move the IV along a wall under a diorama or landscape, for added insight into the adjacent area. Chapters in a book, characters in a story or segments in a strand of DNA... the design possibilities are unlimited.

Yes, we can work with your materials, or create and prepare new content for you. Simply call to discuss your needs.

Yes, a software package is available that allows you to create your own content.

No, It can be installed either by a local technician or your own staff. All simple set up instructions will be included.

The IV might not always be a better solution for you than a typical
touch screen kiosk. They are distinctly different machines, each with
their own advantages. Here are a few reasons why the IV works so well
with the public:

• The IV is better than a touch screen because it's not simply a
  touch screen. The IV's Wow Factor means it can be designed as a
  centerpiece exhibit for your gallery, especially dramatic in multiple
  or curved configurations.
  
  
• It's not a kiosk. The IV doesn't have the "kiosk" look and feel, as
  though you're using an Automated Teller Machine or checking in for a
  flight. Using the IV doesn't feel like you are "using a computer." The
  physical action of moving the monitor encourages interaction and
  creates an experience that can be enjoyed by several people at one
  time.
  
  
• Intuitive controls: Users don't need to learn an interface. Kids
  and grandparents that have never used a computer can instantly use the
  IV.
  
  
• A natural sense of "navigational geography" that matches the way
  people find their way around in the real world. For example if the IV
  is showing the contents of a book, the position of the monitor
  literally represents the location in the book. It is easy to remember
  where you came from and where you are going.
  
  
• The IV has a touch screen built in, so it can handle and enhance existing touch screen content.