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I-Viewer > Frequently Asked Questions

Overview How It Works FAQ Specifications  For Designers IV Dimensions
What existing stock content packages are available for the I-Viewer?
  Premium stock content packages are available for purchase along with your I-Viewer (see below). Educational support materials for teachers and students are provided with each package.
  • History of Science Timeline: an interactive window into the story of science

  • Sliding Scale: Exploring the Powers of Ten. Hands-on interactive demonstrating scale and scientific notation.

  • Who Lives Here? Ecologies of the Planet Earth (also available as subscription series)

  • Inside the Body's System: Explore the human body through multiple layers.  From skeleton to the skin layer, by a simply  touch on the sliding monitor's screen.

Or you can create your own content, using a software tool (the TrackOS SDK 2.0, link to more products) designed for client use. Content can also be created for you by Exhibit Engineering’s interactives team.

Can the IV attach to a display cabinet or go over or around displayed artifacts?
  Yes, the IV is specifically designed to allow this capability. Please see our For Designers page for configuration suggestions - or invent your own, and ask us to build it for you.
Will the IV operate on voltages from other countries?
  Yes, the IV will operate any place in the world.
Can the IV tracks be ordered in different lengths?
  Yes, it can be ordered in virtually any length.
Can the IV have a large slave monitor for larger audiences?
  Yes.
Does the IV have any external ports?
  Yes, it comes with a USB port.
Can I buy spare parts later if needed?
  Yes, we produce one standard model and the parts are in stock.
Can content be remotely changed?
  Yes, all that is required is a WI-FI network.
Does the IV come with a warrantee?
  Yes, a 1 year hardware warrantee.
Can software servicing be performed remotely?
  Yes, but the IV must be connected to the web via its built in WiFi.
Does it come in different colors?
  Several standard colors are available.
What powers the IV?
  The IV runs on 12VDC.
What kind of content works well in an IV?
 

Timelines or any other kind of sequential information is ideal. Visitors could move the IV along a wall under a diorama or landscape, for added insight into the adjacent area. Chapters in a book, characters in a story or segments in a strand of DNA... the design possibilities are unlimited.

Can Exhibit Engineering prepare and program our content for the IV?
  Yes, we can work with your materials, or create and prepare new content for you. Simply call to discuss your needs.
Can we create our own content for the IV?
  Yes, a software package is available that allows you to create your own content.
Do I need a crew to install the IV system?
  No, but we recommend that a representative of Exhibit Engineering be on sight to oversee the install.
Why is the IV better than a normal touch screen kiosk?
 

The IV might not always be a better solution for you than a typical touch screen kiosk. They are distinctly different machines, each with their own advantages. Here are a few reasons why the IV works so well with the public:

  • The IV is better than a touch screen because it's not simply a touch screen. The IV's Wow Factor means it can be designed as a centerpiece exhibit for your gallery, especially dramatic in multiple or curved configurations.

     

  • It's not a kiosk. The IV doesn't have the "kiosk" look and feel, as though you're using an Automated Teller Machine or checking in for a flight. Using the IV doesn't feel like you are "using a computer." The physical action of moving the monitor encourages interaction and creates an experience that can be enjoyed by several people at one time.

     

  • Intuitive controls: Users don't need to learn an interface. Kids and grandparents that have never used a computer can instantly use the IV.

     

  • A natural sense of "navigational geography" that matches the way people find their way around in the real world. For example if the IV is showing the contents of a book, the position of the monitor literally represents the location in the book. It is easy to remember where you came from and where you are going.

     

  • The IV has a touch screen built in, so it can handle and enhance existing touch screen content.


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